(updated as of July 2023)
General Information
Nicoo is committed to protecting the privacy of all who use our websites and applications.
This privacy statement is provided to offer transparency regarding Nicoo' privacy practices
and principles. It provides information about the data we collect from visitors to our
The Nicoo website is intended for visitors over 15 years old. If you are under 16, this
website is not intended for you. This website is safe for children under 16, but it is not
recommended. If you have any questions related to this Privacy Policy, please contact us
through one of the provided contact methods.
Currently, content management and privacy policy control of the website are exclusively
(SNDKR2012B5557) based in Dakar, and thus under the jurisdiction of the country
currently limited in this regard. However, for this reason, we have chosen to follow the
rules imposed by the European Union and have various partners and support contacts in
Europe who oversee the ongoing project, particularly in Portugal, who can provide
assistance, if necessary, in this sensitive and important matter. All contacts for are
available on the respective contact page of this website, and we also have legal support in
Senegal and Portugal.
In the textual information, "we," "our," or "Nicoo" refers to the current content manager of
the website and its privacy policy, namely AFRICA TRADING COMPANY INTERNATIONAL
What data is used, and for what purposes?
All features of the Nicoo website are available without the need for registration by website
visitors. We do not request or process personal data (such as email addresses and phone
numbers) from website visitors unless they actively contact us.
However, Nicoo collects certain electronic data. We may process this data in various ways.
Below is some information about our general data processing. Afterward, we will provide
an overview of various topics you can click on to obtain more detailed information about
the processing of your data in each context.
General Purposes of Data Processing
In general, we can always process your data for the following purposes:
- For website maintenance, administration, security, and networking;
- For internal control and business operations;
- For analysis and improvement of our products;
- For handling requests, complaints, and disputes;
- To determine, exercise, and defend our rights; and
- To fulfill legal obligations (including fraud prevention) and requests from authorized
government institutions.
General Legal Bases for Data Processing
In general, we can process your data based on a legal obligation. This means we will
process your data to the extent we are legally required to do so, for example, to comply
with legal retention periods.
Legitimate Interest
Sometimes, we indicate that we process your data based on the legal basis of "legitimate
interest." This means that we balance the interests served by the processing, on the one
hand, and your privacy interests, on the other hand, and that the interests in favor of the
processing prevail. The related legitimate interests are included below by topic. If you wish
to get more information about this matter, you can directly contact us through our
provided contact details.
Minors and Other Persons with a Legal Representative
The Nicoo website is not intended for individuals under 16 years old. We also do not focus
on individuals who are under a legal relationship, such as guardianship, or individuals who
are supervised or managed by another person. If, in exceptional cases, we focus on such
individuals, Nicoo will take into account the vulnerable position of these individuals and
take additional precautions, as is the case with our Nicoo website.
Nicoo Website in General
We process your data to provide, maintain, and improve the Nicoo website, our
applications, and our activities on social networks. For specific information about cookies
and similar technologies used in this context, please refer to our Cookie Policy.
Involved Individuals: Our Website Visitors - People who visit the Nicoo website.
Purpose of Data Processing: When you visit the Nicoo website, we process your data for
the following purposes:
- Functioning of the Nicoo website (including remembering your settings and consent
- Targeted advertising and marketing to you, relevant advertisements, and presentation of
privacy information relevant to your region (the exact data we process will depend on the
region from which you access the Nicoo website).
Processed Data: When you visit the Nicoo website, we may process the following
information about you, which is collected automatically:
- IP address;
- Device ID;
- Browser type;
- Global geographical location (e.g., national or city-level location);
- Advertisements displayed to you and your interaction with them (e.g., whether you
clicked on an ad or not);
- Other technical information (e.g., about the interaction between your device and the
Nicoo website, visited web pages, clicked links, and log data).
Sensitive Information: In the context of the Nicoo website, we do not process sensitive
information, such as health information, in principle. If, in certain cases, we decide to
process sensitive information, you will be informed separately about this processing and,
when necessary, we will request your explicit consent.
Legal Basis for Data Processing: We base the use of your data in the context of the Nicoo
website on one of the following legal bases:
- Consent: Sometimes, we base the processing of your data on the (explicit) consent of the
relevant person. This applies, for example, to cookies and similar technologies that we only
use if you have given your consent through a cookie pop-up message. For more
information about this, please refer to our Cookie Policy.
- Legitimate Interest: Our legitimate interest in offering and using the Nicoo website,
applications, and social networks, and pursuing the other processing purposes listed
Social Media Platforms: Nicoo may use different social media platforms, for example, for
self-promotion and own or partner marketing purposes. Nicoo is not responsible for
managing social media platforms, but it is responsible, for example, for the content of the
Nicoo website that is shared through a social media platform. For more information about
how your data will be used by these social media platforms, please refer to the information
already available on the websites of these platform providers.
Support from Nicoo:
Involved Individuals: People who send an email, for example, through or gamesf[email protected]
Purpose of Data Processing: When you contact Nicoo customer support or contact Nicoo
in another way, we process your data for the following purposes:
- Providing support to you;
- Responding to any questions you have asked us;
Processed Data: When you contact Nicoo customer support or Nicoo in another way, we
process the following information about you:
- Email address;
- Name (if provided);
The message you sent us and related metadata.
Legal Basis for Data Processing: We base the use of your data in the context of Nicoo
customer support on the legal basis of legitimate interest. This is our legitimate interest in
providing you support and responding to any questions you may have for us.
How do we obtain your data?
We obtain your data in various ways:
Provided by You: Some information about you is received directly from you. Examples
include information in your messages to us and information you enter in our application
Internally Obtained: We may obtain your data through other Nicoo systems. An example
for game developers is data processing included in our CRM system.
Obtained from Third Parties: We may also obtain information about you from other
individuals or external entities. Specifically, we make use of this possibility in two
Website Visitors: We may receive information about you from private third parties, such as
in advertisements displayed on the Nicoo website. More information on this subject is
included in our Cookie Policy.
Applicants: We may obtain information from a reference provided by you in your
Obtained Automatically: Some data is obtained automatically, for example, through
cookies and similar technologies. When your computer or mobile device contacts our web
servers (e.g., when you visit the Nicoo website), our web servers automatically collect
usage information. This usage information includes information about how our website
visitors use and navigate the Nicoo website. It may include the number and frequency of
website visitors on each web page and the duration of their visits, the type of browser, and
referring data that identifies the web page visited before and after visiting the Nicoo
website. More information on this subject is included in our Cookie Policy.
Derived Data: Certain data is not received directly but can be derived from information
already in our possession. For example, information about your language preferences.
In principle, you are not obligated to provide any information about yourself to us.
However, refusal to provide certain information may have a negative impact, for example,
on your experiences or functionalities on the Nicoo website. If providing certain personal
data is a legal or contractual obligation or an essential requirement for entering into a
contract with us, we will provide additional information on this matter, to the extent not
clear in advance. In that case, we will also inform you about the possible consequences if
such information is not provided.
Third party vendors, including Google, use cookies to serve ads based on a user's
prior visits to your website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to your
users based on their visit to your sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings.
(Alternatively, you can direct users to opt out of a third-party vendor's use of
cookies for personalized advertising by visiting
If you have not opted out of third-party ad serving, the cookies of other third-party
vendors or ad networks may also be used to serve ads on your site, which should also be
disclosed in your privacy policy in the following manner:
Notify your site visitors of the third-party vendors and ad networks serving ads on
your site.
Provide links to the appropriate vendor and ad network websites.
Inform your users that they may visit those websites to opt out of the use of cookies
for personalized advertising (if the vendor or ad network offers this capability).
Alternatively, you can direct users to opt out of some third-party vendors’ uses of
cookies for personalized advertising by visiting
Because publisher sites and laws across countries vary, we're unable to suggest specific
privacy policy language. However, you may wish to review resources such as the Network
Advertising Initiative for guidance on drafting a privacy policy. For additional details
regarding cookie consent notices, please refer to
With whom do we share your data?
We only share your data with third parties if:
- It is necessary for the provision of a service or the involvement of the third party.
Subcontractors, for example, will, in principle, only have access to the data they need for
their part in providing the service, for example, in advertising.
- Individuals within the third party who have access to the data are bound to treat your
data confidentially. When necessary, this is also agreed contractually.
- The third party is obligated to comply with the applicable regulations for the protection of
personal data, for example, because we have entered into an agreement with this party or
because our Terms of Use apply. This includes that the party is required to ensure
adequate technical and organizational security measures.
We may share your data with the mentioned parties below, when necessary, in principle,
only sharing your data on a need-to-know basis, meaning a party will only have access to
your data to the extent necessary for the professional services provided by this party.
- Authorized persons employed by Nicoo who are involved in the relevant processing
activity. Such as the support team members you are in contact with.
- Authorized persons employed by service providers/subcontractors contracted by Nicoo
who are involved in the relevant processing activity.
- Authorized persons employed by private sector entities with whom we may share certain
data, such as our game developers and advertising partners. Traffic information may be
shared with game developers and advertisers in an aggregated and anonymous form.
Additionally, advertisers on the Nicoo website may receive information collected by
cookies for targeted advertising purposes. More information on the use of cookies can be
found in our Cookie Policy.
- Authorized government institutions, such as courts, police, and law enforcement
agencies. We may disclose information about our website visitors when legally required to
do so, at the request of government institutions conducting an investigation, or to verify or
ensure compliance with the policies governing the Nicoo website and applicable laws. We
may also disclose user information whenever we believe such disclosure is necessary to
protect the rights, property, or safety of Nicoo, or any of our respective business partners,
customers, or others.
- Aggregated Information: We may also disclose aggregated and non-identifiable statistics
about users to third parties for various purposes, including describing our services to
potential partners and other third parties. Examples of such non-personal information
include the number of users who visited the Nicoo website during a specific period or
played a specific game.
How do we protect your data?
The protection of your privacy and data is very important to us. Therefore, Nicoo has
implemented appropriate technical and organizational measures to protect and ensure the
security of personal data, in order to prevent breaches of confidentiality, integrity, and
availability of data. All Nicoo employees and other individuals involved in data processing
are required to respect the confidentiality of personal data.
Nicoo has internal documentation describing how we safeguard an adequate level of
technical and organizational security. Additionally, we have a procedure for data breaches
within Nicoo, explaining how potential data breaches should be handled. We will inform
the competent supervisory authority and the affected data subjects when required by
applicable laws.
To which countries will we transfer your data?
Your data are transferred to a country where there is no adequacy decision or regulation.
However, we have voluntarily agreed to use the relevant version of the Standard
Contractual Clauses with the relevant party. This is a standard contract that safeguards the
protection of your data and is approved by the European Commission. You can find several
versions of the Standard Contractual Clauses by visiting this link. If necessary, additional
safeguards will be implemented.
The parties involved in processing your data, originating from the European Economic
Area, may be located in a different country. If data is processed outside the European
Economic Area, the transfer is legitimized as follows:
Transfers can be legitimized based on an adequacy decision by the European Commission,
confirming that the third country in question provides an adequate level of data
protection. You can find a summary of applicable adequacy decisions by visiting this link.
You can contact us if you wish to obtain additional information about how we legitimize
the transfer of your data to other countries. Our contact details are provided at the end of
this Privacy Policy.
Blocking Google Analytics: When you visit our website, your data will be shared with
Google for Google Analytics. Follow this link to enable or disable analytics.
How do we determine the retention period for your data?
In general, we do not retain your data for longer than necessary for the purposes of data
processing. However, there may be exceptions to the general retention periods.
Exception: Shorter retention period
If you exercise certain privacy rights, it is possible for Nicoo to remove your data before the
general applicable retention period, or conversely, retain it for a longer period.
Exception: Longer retention period
In certain situations, we may process your data for a longer period than necessary, such as
to comply with a minimum retention period or other legal obligations, for legal
proceedings, or to exercise the right to freedom of expression and information.
- Retention obligation: To comply with a minimum retention period or other legal
obligations we are subject to under applicable law.
- Legal proceedings: Your personal data is needed in relation to a legal proceeding.
- Freedom of expression: When further processing of your personal data is necessary to
exercise the right to freedom of expression and information.
What are your privacy rights (including the right to object)?
Based on the General Data Protection Regulation of Europe, which we aim to adhere to for
credibility and visitor trust, you have several privacy rights. The extent to which you can
exercise these rights may depend on the circumstances of the processing, such as how
Nicoo processes personal data and the legal basis for processing. For more information
about your privacy rights, visit this web page or this web page of the European
We will respond to all requests promptly. If our response takes more than a month due to
complexity or the number of requests, we will inform you and keep you updated.
Additionally, please note that we may request more information to confirm your identity
before taking action on any request.
Your privacy rights.
Regarding our processing of your personal data, you have the following privacy rights.
Right to withdraw consent: To the extent that our processing of your data is based on your
consent, you have the right to withdraw your consent at any time through our contact
details provided below. The withdrawal of consent does not affect the lawfulness of
processing prior to the withdrawal. If you withdraw your consent, Nicoo will stop
processing your data for the purpose you gave consent to. However, we may still process
personal data for other purposes, such as to comply with a minimum retention period. In
such case, you will be informed.
Right of access: You have the right to request access to your data. This allows you to
receive a copy of the data we have about you (but not necessarily the documents
themselves). We will provide you with more information about our processing of your
personal data, such as the purposes for which we process your data, where we obtained it,
and with whom we share it.
Right of rectification: You have the right to request the rectification of your personal data
that we have. This allows you to correct any incomplete or inaccurate data we have about
you. You have this right if we process personal data about you that: is factually inaccurate;
is incomplete or unrelated to the purpose for which it was collected; or is being used in a
way that conflicts with applicable law.
The right of rectification is not intended to correct opinions, conclusions, or professional
findings with which you disagree. However, Nicoo may consider including your opinion on
the matter in your data.
Right to erasure: You have the right to request the erasure of your personal data. This
allows you to ask us to delete or remove your data when: the data is no longer necessary,
you have withdrawn your consent, you have objected to processing activities, the data has
been processed unlawfully, the data must be erased based on a legal requirement, or the
data has been collected in connection with the offer of information society services.
However, we do not have to comply with your request to the extent that processing is
necessary: to exercise the right of freedom of expression and information, to comply with
a legal obligation that requires processing, for reasons of public interest in the area of
public health, for archiving purposes, or for the establishment, exercise, or defense of legal
Right to object: You have the right to object to the processing of your data when we base it
on legitimate interests as a basis for processing (see above). In respect to processing your
data for direct marketing purposes, we will always respect your request. In the case of
processing for other purposes, we will also cease processing unless we have compelling
legitimate grounds that override your interests, rights, and freedoms, or that are related to
the establishment, exercise, or defense of a legal right. If this is the case, we will inform
you of our compelling justifications and the balancing of interests made.
Right to restriction of processing: The right to restriction of processing means that Nicoo
will continue to store personal data at your request but will, in principle, do nothing
further with it. In essence, you have this right when Nicoo no longer has (or no longer has
a legal basis for) processing your data or if it is under dispute. This right specifically applies
in the following situations:
Unlawful processing: We may not process certain personal data (or cease processing)
when you do not want us to delete it. For example, because you may still wish to request
the data at a later stage.
Data no longer needed: Nicoo no longer needs your data for our processing purposes but
still needs the personal data for a legal claim. For example, in case of a dispute.
Awaiting appeal: If you have objected to the processing of your data by Nicoo (see the
right to object above). While we verify your appeal, we will cease processing this personal
data at your request.
Contested accuracy of data: You have contested the accuracy of certain data we process
about you (e.g., through the right of rectification; see above). While we assess your
challenge, we will cease processing this personal data at your request.
Right to data portability: You have the right to request the transfer of your data to yourself
or to a third party of your choice (right to data portability). We will provide you, or that
third party, with your personal data in a structured, commonly used, and machine-
readable format. Note that this right only applies to processing carried out by us through
automated means and only if the basis for such processing is your consent or the
performance of a contract of which you are a party (see above).
Automated decisions: You have the right not to be subject to a decision based solely on
automated processing, which significantly affects you ("which produces legal effects that
concern you or significantly affect you"). In this regard, we inform you that in processing
your personal data, we do not use automated decisions that significantly affect you.
Right to lodge a complaint: In addition to the rights mentioned above, you have the right
to lodge a complaint with a supervisory authority. You can visit this web page for an
overview of EU supervisory authorities and their contact details. However, we would
appreciate the opportunity to address your concerns before you approach them, so please
contact us beforehand.
How to exercise your rights: You can exercise your privacy rights free of charge, by phone,
or by email, using the contact details provided below. If requests are manifestly unfounded
or excessive, particularly due to their repetitive character, we may charge a reasonable fee
or refuse to comply with the request.
Identity verification: We may request specific information to help us confirm your identity
before responding to your privacy request.
Tracking your requests: We will provide information about the progress of the request
without undue delay and, in principle, within one month of receiving the request.
Depending on the complexity of the request and the number of requests, this period may
be extended by two more months. We will notify you of such an extension within one
month of receiving the request. Applicable (privacy) legislation may allow or require us to
refuse your request. If we cannot comply with your request, we will inform you of the
reasons, subject to any legal or regulatory restrictions.
Who is responsible for the processing of your data?
processing your data in the context of the Nicoo website and may provide information to
partners in Europe.
Developers: If developers collect personal data for their purposes, Nicoo is not responsible
for this processing: only the developer decides what (personal) data will be processed and
for what purpose. They may only include cookies and similar technologies in their games if
it is not necessary to obtain consent based on applicable law.
Advertising partners: Nicoo uses the services of various advertising companies. These
companies provide ads for the Nicoo website and are responsible for the part of the
processing of your data in that context. More information about the use of cookies, also in
the context of advertising partners, can be found in our Cookie Policy available on this site.
Externally hosted games, third-party games, and other websites: This Privacy Policy does
not apply to the processing of your data by data controllers other than Nicoo, such as
providers of third-party games available on the Nicoo website. The relevant provider of
such third-party game is responsible for ensuring that any processing of your data by them,
in the context of a game, is in compliance with applicable data protection laws. In principle,
Nicoo does not allow third-party content providers to collect personal data about website
Please note that random cookies and cookies used by developers may change over time.
How to contact us?
If you have any questions about this privacy policy or about data collection in particular,
please contact us via the email or gamesf[email protected] or at the address:
Africa Trading Company International Business Sarl
163 Hlm Grand Yoff Zone Commerciale
11500 Dakar - Senegal
The phone contact provided on the contact page is not available to provide support for this
sensitive matter.
We may change this Privacy Policy from time to time to accommodate new technologies,
industry practices, regulatory requirements, or other purposes. The most recent version
can always be found via this same URL.